Cryenx Labs (Appease IT Solutions Pvt. Ltd.) recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on cryenx.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Cryenx Labs is a property of Appease IT Solutions Private Limited, an Indian Company registered under the Companies Act, 2013, having its registered office at 403, Gulmohar Apt., Green Garden Estate, City Center, Gwalior, Madhya Pradesh — 474011. Correspondence / current office address at WeWork Prestige Cube, Koramangala, Adugodi, Hosur Road, Bengaluru, Karnataka — 560029.
Please read this Privacy Policy carefully before using the Site or participating in our events. By using the Site, attending our events, or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy.
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address.
We might collect your billing name, billing address, and payment method when you order a service or product or a trial product. We never collect your credit card number, credit card expiry date, or other details pertaining to your credit card on our website. Credit card information is obtained and processed by our online payment partner Razorpay.
We collect information you post in a public space on our website or on a third-party social media site belonging to Cryenx Labs.
We may collect demographic information about you, your email, or any other information provided by you during the use of our website. We might collect this as a part of a survey or feedback as well.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. We might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving promotional emails, please email unsubscribe@cryenx.com. It may take about 48 hours to process your request. Even if you opt out of marketing messages, we will still send you transactional messages through email and SMS about your service updates or purchases.
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr. Gaurav
L-148, 5th Main, Sector 6, HSR Layout, Bangalore, Karnataka — 560102
Phone: +91-95356-76072
Email: support@cryenx.com
If you have any questions about this Policy or other privacy concerns, you can also email us at support@cryenx.com.
This Privacy Policy was last updated on 01 May 2026. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's Terms of Use. Any disputes arising under this Policy shall be governed by the laws of India.